Racism and Forums

One of the more interesting employee forums is www.browncafe.com a site for employees of UPS - which is completely independent of UPS itself.
One thread that's getting a lot of hits is called "What would you do..." and it describes a particularly obnoxious example of washroom racism at one of the depots.
A couple of interesting observations from the thread:

1. It shows there is no need for an HR moderator - even when dealing with such sensitive issues.
2. Threads can often start mini arguments inside them (there's one here about a gratuitous reference to Arabs) that are as illuminating as the main point.
3. If you don't set up a company-wide forum for your employees, your employees are perfectly capable of doing it themselves and cutting you out of the conversation! 

Marc