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How to build a successful intranet

William Amurgis knows good intranets. The Director of Internal Communications at American Electric Power helped launch their award-winning intranet and presents his key ingredients to getting the most out of this critical internal communications channel.

How to run a successful internal social media campaign
So you've got the tools from IT and permission from the boss to exploit these new channels. But how do you create a campaign that your colleagues will actually notice?

A guide to social media training in organizations
Struggling to get executive buy-in to invest in social media? Wondering how to train management to fully realize the potential of social media tools for the business? Shel Holtz' toolkit will show you how.
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The Value-Volume Media Matrix
This is a favourite matrix among internal communicators who want to measure bang for buck in their media. Follow the PowerPoint slides to assess your channels and media and work out what to reduce and what to do more of.

The Market Message Matrix
This is a companion template for the Value-Volume Media Matrix. Use it to assess what messages your staff want to hear around the organisation.

Freelancer Project Summary
A must for any company employing freelancers, ensure that your guns-for-hire complete this end-of-project analysis before they flit out the door, taking vital information about your recent event with them (such as billing, filing, admin and collateral details).

Event Briefing Form
A document setting out the key considerations of any event brief, with spaces for top-line information and all the salient details you will want to capture, when meeting a client at the outset of a project.

Event On-Site Schedule
An on-site schedule is one of the critical documents that your production crew will require, in the days leading up to any event. It timetables precisely what all members of the production crew will be doing, in chronological sequence, and gives the essential details that your set-up and show crews will require, all in one handy document.
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